Why don’t I get updates from mobile apps?

If you do not receive mobile app updates, there are several reasons:

  1. Your version is already up to date? Excellent! Then there is nothing else to consider.
  2. You have not activated the automatic updates. In this case, you have to check for a newer version yourself, or set the automatic update on your smartphone.
  3. Due to technical advances, and the ongoing evolution of mobile apps, older devices may be excluded from new updates if they no longer meet the minimum requirements.
  4. In some cases, the origin of the smartphone you are currently using may also play a role in your ability to use the mobile app. This is then independent of the minimum technical requirements.
By |2019-04-22T16:53:30+01:0021. September 2018|

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